Quote / Testimonial:
Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.
Friends & Family Test
Friends & Family Test Results
See our Friends and Family Test Results for 2025
| Month | Surveyed Patients | Responses | Very Good | Good | Neither Good nor Poor | Poor | Very Poor | Don’t Know | Total |
| January | – | – | – | – | – | – | – | – | – |
| February | 126 | 50 | 36 | 10 | 2 | 1 | 1 | 0 | 50 |
| March | 129 | 50 | 39 | 7 | 2 | 0 | 2 | 0 | 50 |
| April | 147 | 50 | 39 | 6 | 2 | 2 | 1 | 0 | 50 |
| May | 133 | 48 | 34 | 8 | 4 | 0 | 1 | 1 | 48 |
| June | 142 | 50 | 40 | 8 | 1 | 0 | 1 | 0 | 50 |
| July | 134 | 50 | 40 | 5 | 3 | 0 | 2 | 0 | 50 |
Friends & Family Feedback and Comments
- Everyone is caring and helpful.
- Appointment on time. Welcomed appropriately and introduction. Good listening and recording of my concerns and symptoms. Came away feeling better from explanations and options provided.
- The reception staff are good at listening and offering advice.
- The nurse and two Drs we seek help from are Yana, Dr Hare and Dr Bryan who are quick at responding and explaining their reasons.
- My visit was for a vaccination I was in and out in under five minutes having had a laugh with staff.
- Very informative nurse who listened and provided relevant information.
- From getting a text to say checkup was due, I booked an appointment online , got apt in less than a week and had excellent care from HCA.
- The nurse was V good and no waiting.
- Always efficient and very helpful whatever the issue or health problem.
- Doctor and reception staff were polite and helpful.
- All my concerns were dealt with in a very friendly, but professional manner.
- I was seen at my appointment time; the clinician was clear during the consultation diagnosing and advising of treatment and actions I should take should the problem not resolve.